approaches organizations as a comprehensive system. We help you identify
strengths in each function and capitalize on their contributions to the
total system. We collect data at your work site, quickly analyze it, and
propose a partnership plan to tap the unrealized potential of individuals,
groups and functions. We focus on coaching and facilitating your workforce
towards greater organizational clarity, commitment and concerted action.
Patricia A. Parham, Ph.D.
with broad-based experience in Organizational Effectiveness. Record of
success executing initiatives that lead to higher productivity, greater
workforce stability, increased creativity and improved customer satisfaction.
- Developed the Production
Team into a high performing unit enabling their: scenario planning;
operating as a production portfolio; and forging explicit agreements
with the new owner, lessening detrimental effects of divestiture on
the work force.
- Consulted with
plant management to merge a team-within-a-team into a cohesive working
group using 360 feedback and succession planning.
- Trained human resources
staff in consulting skills that improved service delivery and customer
satisfaction in a transition to a shared services environment.
- Coached a plant
manager to improve his image and people skills with superiors, peers
and subordinates, contributing to his promotion to vice-president in
- Facilitated reengineering
of a planning process by a cross-functional team, which led to a decrease
in equipment maintenance and repair times.
- Challenged plant
and supply management personnel to develop procedures and communication
mechanisms that led to fewer delays in receiving parts and a reduced
number of incorrect items received, division-wide.
- Led the leadership
team of a high tech firm through a strategic planning process that positioned
them to grow beyond the 8-A (minority business set aside) program.
- Sensitized educators
to diversity issues that improved service delivery to children, relationships
on staff and institutional policies and practices.
- Surveyed leadership
to identify issues to address in an impending merger.
- Implemented a selection
process for membership in an international organization, based on competencies
and revised policies to support increased accountability.
- Collaborated with
three agencies to redesign the health care delivery system for the State
of New Mexico in compliance with court ordered deinstitutionalization.
- Shifted a church
board and members from a family business to a shared responsibility
model focused on taking more initiative for local growth, fund development
- Conducted diversity
initiatives that reduced the number of grievances and charges.
- Consulted with
senior leadership on performance appraisal processes.
- Reorganized the
board of a non-profit agency that led to improved relationships with
the parent organization, board and staff leading to a 15% increase in
- Partnered with
private industry, community-based organizations, educational institutions
and governments that led to improved conditions in neighborhoods, schools
and cities, as measured by jobs secured by "at-risk" students.
- Managed projects
for foundation and government programs providing technical assistance
and evaluation of social services and education on time and on budget.
- Supervised contractors
and field staff in program development, data collection and evaluation
using technology that minimized costs and maximized effectiveness.
Senior Human Resources Development Consultant
Commonwealth Edison, Downers Grove, IL 1997 - 99
Senior Organization Development Consultant
The University of New Mexico, Albuquerque, NM 1992 - 96
Faculty and Program Specialist, Network for Effective Training and
Alta Mira Specialized Family Services, Albuquerque, NM 1991
Parham Enterprises, Washington, D.C. 1987 - 90
Principal, Wholly Owned Consulting Firm
American Institutes for Research, Washington, D.C. 1980 - 86
Psychology, University of Texas at Austin, 1980
B.A., Psychology, Smith College, Northampton, MA, 1976
NTL Institute for Applied and Behavioral Science
Board of Trustees and Executive Committee (four years)
· American Psychological Association
· Organization Development Network
· Gestalt Institute of Cleveland
· Zenger Miller's Frontline Leadership
Publications And Presentations
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