Capture the
Good Will of the Human Spirit
- Hold employees
in high esteem
- Explicitly define
the "sacredness" of your work
- Align personal
and professional goals.
People who don't agree with corporate goals and values will opt out,
either overtly or covertly.
Ensure Outstanding
Productivity through a Spirit of Cooperation
- Expect everyone
to give 100%, model it, and trust everyone to do just that!
- Delegate the authority
and responsibility and allow employees to assume accountability for
completion of work processes and products.
- Reward service
to others -- helpfulness and collaboration to clients and colleagues,
not personal confrontation and competition.
Employees who are
immature or unskilled will become apparent and management is then responsible
for "care-fully" developing or re-deploying them.
Unleash the
Creative Spirit!
- Set stretch boundaries and use continuous learning and development to support improvements."
- Define acceptable
risks and expect some errors which will not become mistakes because
you will discover new ideas and correct them.
- Set an occasional
outrageous goal and see what happens.
When an appropriate,
safe place is defined, experimenting abounds and ingenuity emerges.
Recognize Spirit
in the Workplace
You have created a spirit-filled workplace when your absenteeism and turnover
approach single digits, safety is at an all-time high, your profits are
growing and you are constantly challenged to choose from numerous ideas
which will most enhance your business.
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